Orders are processed within up to 2 business days, and shipping typically takes 4 to 15 business days, depending on the destination and supplier.

Yes! A tracking number will be sent directly to your email as soon as your order ships.

We’re happy to offer free shipping on all orders over 100 CAD! For orders under 100 CAD, shipping costs just 16 CAD. Either way, your products will arrive quickly and safely

You can cancel your order as long as it has not yet been shipped. Please contact our customer support as soon as possible through one of the following channels:
• ✉ Email: olivia.cshop1@gmail.com
• 💬 WhatsApp
• 💙 Facebook Messenger
• 📸 Instagram

We will do our best to assist you quickly.

Yes, returns are accepted within 14 days of receiving the product, provided that:
• The product is unused and in its original packaging
• The product is not damaged

Once we receive and inspect the product, a refund will be issued to your original payment method.

We accept:
• Credit cards (Visa, Mastercard, etc.)
• PayPal

Payments are secure and encrypted, and we do not store your credit card details.

We’re always here to help!
Contact us via email, WhatsApp, Facebook, or Instagram — we’re happy to assist